LEGAL STUFF

LEGAL AGREEMENT

All visitors (“user”, “you”, “your”) to the Official Voice website for purchasing merchandise are entering a binding legal agreement on the following Terms when using the website. This agreement is between the user and use of this website indicates continued acceptance of these Terms.

 

ELIGIBILITY

Our services are available only to, and may only be used by, individuals who can form legally binding contracts under applicable law. Our services are not available to persons under 16 years of age.

 

AMENDMENT TO THESE TERMS

We may amend these Terms from time to time, and we will let you know about these changes either by sending you an e-mail to the e-mail address you have registered with Official Voice or by displaying information about the changes on our home page, or both. Either way, your continuing use of the website will be taken to be an acceptance of the new Terms.

 

PURCHASING A PRODUCT ON Official Voice

Users can purchase products on the Official Voice website using a valid credit card or PayPal.

You do not have to be a member to purchase a product.

The price you pay is fixed at the time of ordering.

It is the customer’s responsibility to ensure the product delivery address is correct. Official Voice takes no responsibility for any product a customer does not receive because of errors in the delivery address given to us.

We do not warrant, endorse, make representations about, or recommend any content or art offered or provided by any member.

DELIVERY

Delivery will be facilitated pursuant to the customer's instructions by postal or courier service and will be paid for by the customer at the price indicated at the time of purchase. Official Voice will charge shipping charges to the customer which will vary depending upon the size, price, and location of the product.

 

DAMAGED GOODS

If a product is delivered to a customer, whether in electronic or printed format, that is electronically or physically damaged in some way, Official Voice will happily contact the manufacturer to issue a replacement copy of the product after receiving reasonable proof of that damage.

If you receive a damaged product, then you must e-mail Official Voice's Customer Service via our online contact form at www.officialvoice.co.uk to tell us about the nature of the damage and arrange for a new product to be sent to you at no cost to you.

PRIVACY POLICY

Official Voice respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of any of our websites or our services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using any of our websites or services or transacting business with us. By using any of our websites, you are accepting the practices described in this Privacy Policy.

Our Privacy Policy was last edited on September 12th, 2021 to accommodate recent consumer privacy acts, including the EU General Data Protection Regulation (GDPR). For more information on the GDPR, please check out their official site here.

INFORMATION WE COLLECT ABOUT YOU

We may collect personal information that can identify you such as your name and e-mail address and other information that does not identify you. When you provide personal information through any of our websites, the information may be sent to servers located in the United Kingdom and other countries around the world.

  1. Information you provide. We may collect and store any personal information you enter on any of our websites or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date, or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.

USE OF COOKIES AND OTHER TECHNOLOGIES TO COLLECT INFORMATION

We use various technologies to collect information from your computer and about your activities on our sites.

  1. Information collected automatically. We automatically collect information from your browser when you visit any of our websites. This information includes your IP address, browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address.

  2. Cookies. When you visit any of our websites, we may assign your computer one or more cookies to facilitate access to our sites and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our sites, such as the web pages you visit, the links you click, and the searches you conduct on our sites. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our websites.

HOW WE USE THE INFORMATION WE COLLECT

We may use information that we collect about you to:

  1. deliver the products and services that you have requested;

  2. manage your account and provide you with customer support;

  3. perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;

  4. communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, or other third parties;

  5. enforce our terms and conditions;

  6. manage our business and

  7. perform functions as otherwise described to you at the time of collection.

 

HOW YOU CAN ACCESS YOUR INFORMATION

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account at Official Voice. You can also review and update your personal information by contacting our Legal Team by e-mail at www.officialvoice.co.uk 

After you close your account, you will not be able to sign in to that website or access any of your personal information. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our websites or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

We want you to feel confident using our websites to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.